Friday night’s adventure took about 3 hours but I got the Notebook decontaminated without having to erase & reinstall Windows Vista.   After connecting to the Notebook with CrossLoop, I downloaded & installed Malwarebytes’ to begin cleaning up the mess.  Malwarebytes’ is one of my favorite free tools available to remove Spyware/Malware.  I generally use [...]

Last evening I got a panic phone call from one of my friends who needed my help with her new Notebook.  Her diagnosis was it was “acting strange”.  It was urgent because she needed to complete her online course before Monday morning.  When you work with computers for a living, all your friends and family expect you to [...]